Support

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Have a question, found a problem, or want to share feedback? Email us and we’ll get back to you, typically within 1–2 business days.

Educated Wish LLC
support@educatedwishllc.com

Frequently Asked Questions

How does ReadAloud+ work?

Scan a printed page or import an image, and ReadAloud+ uses optical character recognition (OCR) to read the text, then plays it back aloud with natural-sounding text-to-speech. You can follow along with on-screen word highlighting and adjust the voice and reading speed.

Is there a free trial?

Yes. New users get a 3-day free trial. After the trial, a subscription ($9.99/month or $79.99/year) is required to continue using the app. A Sign in with Apple account is required.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple ID and renew automatically. You can manage or cancel anytime in the Settings app on your iPhone: tap your name at the top, then Subscriptions. To avoid being charged, cancel at least 24 hours before your free trial or current billing period ends.

How do I request a refund?

Purchases are processed by Apple, so refunds are handled through Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund. If you need help, email us and we’ll do our best to assist.

How do I delete my account and data?

You can delete your account directly in the app: open Settings within ReadAloud+ and choose the account-deletion option. This permanently removes your account and associated data. Scanned documents are never stored on our servers — they exist only while you’re viewing them.

What devices are supported?

ReadAloud+ runs on iPhone and iPad with a current version of iOS. A camera is needed to scan physical documents; you can also import images from your photo library.

Does ReadAloud+ work offline?

An internet connection gives you the highest-quality OCR and voices. When you’re offline, ReadAloud+ automatically falls back to on-device text recognition and built-in voices so you can keep reading.

Is ReadAloud+ accessible?

Accessibility is central to ReadAloud+. The app supports VoiceOver, Dynamic Type, and high-contrast reading, and is designed for people with low vision and reading disabilities. If something isn’t working well for you, please let us know.

More Information

See our Terms of Service and Privacy Policy.